Course Description
This comprehensive course provides a solid foundation in Total Quality Management (TQM) principles and practices. You’ll learn about the key concepts, tools, and techniques used to improve quality, reduce costs, and enhance customer satisfaction.
Course Objectives
- Understand the fundamental principles of TQM
- Learn about various quality tools and techniques
- Apply TQM concepts to real-world scenarios
- Develop a TQM mindset and culture within your organization
The 6 C’s of TQM are Commitment, Culture, Continuous Improvement, Co-operation, Customer Focus, and Control. Commitment requires clear support from top management to develop a quality culture where improvement is part of everyone’s job.
No, this course is designed for beginners and does not require prior experience.
The course is delivered in a combination of video lectures, readings, and interactive exercises.
The estimated completion time is 2.5hrs.
Yes, you will have lifetime access to the course materials.
The course fee is 1799/- but discounted fee is 499/-.
Requirements
- Basic understanding of business operations and quality concepts.
Features
- Comprehensive overview of TQM principles and concepts.
- Case studies of successful TQM implementations.
- Interactive exercises and quizzes.
- Certificate of completion.
Target audiences
- Managers, supervisors, quality professionals, and anyone interested in improving quality in their organization.